Because WebAssign relies on Web browsers and other related technology, technical problems can occur occasionally. The suggestions that follow can help you avoid technical problems.
As you complete and submit your assignments, please keep these suggestions in mind.
Allow your browser to accept cookies. WebAssign will also work if you set your browser to not accept cookies. However, if an encrypted cookie is not saved to your computer during your session, you may be asked to log in again more frequently. Once you logout and exit your browser the cookie is deleted.
If you see an assignment that does not have your name at the top, you have not logged in properly. You will not receive credit for any work you do on this assignment. Make notes of your solution and start over. Any randomized values in the questions will probably change.
If someone wants to use your computer for WebAssign, logout and exit the browser before relinquishing control. Otherwise, the work you have just completed may be written over by the next user.
Although it is very rare, the WebAssign server may occasionally be unavailable. If that occurs, instructors will provide instructions for submitting your assignments possibly including new due dates. The policy for handling server problems will vary from instructor to instructor.
Use the latest version of Firefox, Mozilla, Netscape, or Internet Explorer browsers.
Please note that using WebAssign to collect and grade assignments does not change any provisions of your institution’s honor code or affect in any way guidelines provided by your instructor about completing or submitting work.
Attempts to abuse, misuse, or otherwise violate the integrity of the WebAssign site may not only be considered violations of the honor code, but may also be prosecuted under existing state and federal laws.