Change Your WebAssign Contact Information

From time to time, you might need to update your email address or other contact information.

You can't use this procedure to update your Cengage account information.

Note: Changes to your WebAssign and Cengage accounts are not synced with each other.
With a valid email address in WebAssign, you can:
  • Easily reset your password if you forget it
  • Receive notification from WebAssign about new features
  • Receive notifications (if enabled) of extension requests or other communications from your students
  • Receive messages from Customer Support when needed

WebAssign will not give, sell, rent, loan, or otherwise disclose your personal information, except when we have your permission, are required to by law, or have a reasonable need to protect the rights, property, or personal safety of WebAssign, its users, or the public. In no event will WebAssign violate the federal privacy rights of students as established by the Family Educational Rights and Privacy Act (FERPA) at 20 U.S.C. 1232g and 34 C.F.R. part 99. For more information, see

Only your name and institution are disclosed to your students. To share information such as your phone number or office location with your students, include it in your syllabus or in a class announcement.

  1. Click My Options in the top right.
  2. Click the Personal Info tab if it is not already selected.
  3. Add or edit the information in any of the following boxes.




    First Name

    Dr. Michael

    Required. Your first name and any prefixes such as Dr.

    Last Name


    Required. Your last name and any suffixes such as PhD.

    Email Address

    Required. The email address where you want to receive any WebAssign notifications you have enabled.

    Your email address is not changed until you confirm the new email address as described in step 6.



    Your department at your school.


    1791 Varsity Drive, Suite 200

    Your mailing address (street or post office box) at your school.





    Your state or province.



    Your Zip or postal code.





    The phone number, including country or area code, where you prefer to be reached.



    Your fax number, including country or area code.

    Change Password


    You need to enter your password twice.

    Note: If WebAssign uses your institution's authentication server, use your school's method for changing your password.

    For more information, see Change Your WebAssign Password.



    Your academic discipline.

    Note: To change your username or institution, submit a request to Customer Support.

    Your new account will not have access to your classes, assignments, or questions from your old account, but you can continue to use your old account to access this information.

  4. Enter your current password in the box at the bottom.
  5. Click Save.
  6. If you changed your email address, complete the following steps to confirm your new email address:
    1. Check your email for the new email address.
    2. Open the message from with the subject "Your WebAssign Email Address".
    3. Click the link in the email or paste it into your browser's address bar. If necessary, sign in to WebAssign.

    Your email address is updated in WebAssign.