Respond to Other Requests for Extensions

If you do not allow your students to submit manual extension requests in WebAssign, they might still request extensions in other ways:

  • You might receive Private Messages or Ask Your Teacher messages that request extensions.
  • You might receive email messages or notes requesting extensions.
  • Your students might ask you personally for extensions, in class or during office hours.

Before you decide whether to grant an extension, you might review your student's work on the assignment or in your class generally.

Important: Because % total and points penalties are deducted as soon as a manual or automatic extension is granted, first ask your student to accept or decline a manual extension that imposes these kinds of penalties.
  1. If necessary, go to one of the following pages: Reports Home, Scores, Grades Summary, Grades Loginfo, or Responses. 

    From here:

    Do this:

    A Private Message

    Click Grades Summary.

    An Ask Your Teacher message

    Click View Responses.


    Click scores for an assignment.


    Click a student name.


    Click scores for a student.

    Any other page

    1. Click binoculars icon Search and select Student.
    2. Type part of your student's first or last name, and then click Go.
    3. In the Student Search page, click scores for the correct class and student.
  2. If necessary, select the student for whom you are granting an extension.
  3. If necessary, select the assignment for which you are granting an extension.
  4. Click either Grant Extensions/Submissions or Extensions/Submissions.
    Either the Extensions & Submissions page or the Extra window will open; both of these function in the same way.
  5. Specify the following information for the assignment:
    The new due date and time for the assignment.
    The total number of allowed submissions for the assignment. See Grant Additional Submissions.
    A positive number — or 0 for no penalty — and the penalty method you want to use. See Extension Penalties.
  6. Click Save to grant the extension.
Students are not automatically notified when you grant an extension this way. Always let extension recipients know:
  • The new due date and time
  • The new number of submissions allowed, if changed
  • The penalties applied, if any
Important: Because granting an extension changes the student's due date, automatic bonus or penalty points based on the due date will be applied based on the student's extended due date. If needed, adjust the student's assignment score after the extension period ends.