Troubleshooting and Support
WebAssign might not behave as expected. This could be the result of a
technical problem, a limitation, or user error. Whatever the cause, these topics can help you
understand and address some of the most common issues before contacting . WebAssign Customer
Sometimes problems can occur when logging in to WebAssign.
Browser Displays a Message That WebAssign is Not Supported
If you log in to WebAssign from a browser version or system that is not explicitly supported by WebAssign, a message is displayed.
Problems Installing Java on OS X
Some questions require the Java™ plugin. On Mac, the version of this plugin that you can install is dependent on the version of ® OS X OS X you are using.
Problems Working on iPad
Most WebAssign tools are enabled for use on iPad, allowing students to complete many assignments using ® Safari on ® iPad. But there are some known issues for students using an ® iPad. ®
Sometimes problems can occur when you are working on assignments in WebAssign.
Sometimes problems can occur with WebAssign and Blackboard. ®
Content Security Warning
Rarely, your browser might display a warning that a page in WebAssign contains some content that is not encrypted or secure. The browser message might be like one of the following messages:
WebAssign Customer Support
Help with using WebAssign is just a few clicks or a phone call away.
For support with PayPal-related problems, contact PayPal directly. cannot resolve PayPal problems. WebAssign Customer Support
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