Access Code Scratched Off
The access code on a physical access card is not readable after scratching off the film covering the code.
- Take a photo of your access card and your receipt or proof of purchase.
Open a support case at support.cengage.comlatinoamerica.cengage.com/soporte-latam/cengage.co.uk/contact/cengageasia.com/ProductSupportcengage.co.in/Contact_Uscengage.com.au/contact-us.
Attach photos of your access card and receipt.
Bookstores or resellers of access cards should contact email@example.com to report a problem with access cards.