Allow Students to Send Ask Your Teacher Messages

You can enable or disable Ask Your Teacher messages for each of your classes.

If Ask Your Teacher messages are disabled for a class, students in that class cannot send you Ask Your Teacher messages.

When you create a new course, by default students can send you:
  • private messages
  • Ask Your Teacher messages
  • extension requests
If needed, you can turn off any of these features.

New sections, copied sections, and courses created by copying a section all copy the communication settings from the original section.

To enable or disable Ask Your Teacher messages for a class:

  1. From the toolbar, click Communication.

    If needed, select a class.

  2. Expand Ask your Teacher and click either Unanswered or Answered.
  3. In the header of the message list, click Settings.
  4. Configure the Ask Your Teacher message settings:
    • To allow students to send Ask Your Teacher messages, select Enable.
    • To prevent students from being able to send Ask Your Teacher messages, select Disable.
    • To automatically forward copies of Ask Your Teacher messages that you receive to your email address, select Forward Ask Your Teacher requests to my Email.
      Note: If you select Forward Ask Your Teacher requests to my Email, the messages are still displayed in your Ask Your Teacher messages. Also, you cannot use email to send replies to Ask Your Teacher messages; you must send replies from your Communication page.
  5. Click Apply.