Change a Student's Password

If your student forgets their Cengage password, you can change it if you have modify access to the course roster.

If you manage your K-12 course through NGLSync, see Change NGLSync Student Password.

The course creator and the section instructor have this permission, but others who are granted access to a course might not have permissions to change passwords for students.

Note Changing your student's Cengage password changes it for all Cengage products and services, not just WebAssign. It does not change your student's password in any learning management system (LMS) or school portal used to access WebAssign.
  1. Open the Roster page.

    From My Classes, click Roster under Class Tools.

  2. Click the name of a student.

    The Edit User window opens.

  3. Click the Change Password tab.
    A message will display if you can't change the password for any of the following reasons:
    • The account is an instructor account.
    • The student does not have a linked Cengage account.
    • Changing passwords is not allowed for your school.
  4. Either type a password in the box or click Generate Password to have one randomly generated for you.
  5. Click Save.
  6. Click OK to confirm.

Your student's password is updated.

Give the new password to your student.