Change a Student's Password
If your student forgets their Cengage password, you can change it if you have modify access to the course roster.
If you manage your K-12 course through NGLSync, see Change NGLSync Student Password.
The course creator and the section instructor have this permission, but others who are granted access to a course might not have permissions to change passwords for students.
Open the Roster page.
From My Classes, click Roster under Class Tools.
Click the name of a student.
The Edit User window opens.
Click the Change Password tab.
A message will display if you can't change the password for any of the following reasons:
- The account is an instructor account.
- The student does not have a linked Cengage account.
- Changing passwords is not allowed for your school.
- Either type a password in the box or click Generate Password to have one randomly generated for you.
- Click Save.
- Click OK to confirm.
Your student's password is updated.
Give the new password to your student.