WebAssign

Students Can't Open WebAssign Assignments From Brightspace

If you or the course creator added a WebAssign login tool to your Brightspace® course (basic integration) and uploaded WebAssign assignments to Brightspace (advanced integration) for the same section, your students will not be able to open the WebAssign assignments. The message To access this assignment, open it first from your learning management system is displayed to students.

This can also be caused by publishing the WebAssign tool that is created automatically when uploading your assignments to Brightspace.

Resolution

  1. Unpublish all of the WebAssign login tools in your Brightspace course so your students must use the assignment links to open WebAssign.
  2. Remove any duplicate WebAssign apps for your Brightspace course.