If you drop a class after purchasing WebAssign, you can request a refund online.
- You can submit only one online refund request for each order, even if your
order included more than one item.
To request an additional refund, contact Customer Support at 800.354.9706support.cengage.ca+44 (0)1264 332424+8610 8343 5158 (North Asia) or +65 6410 1206 (Southeast Asia)0120 684 13001300 790 853 (Australia) or 0800 449 725 (New Zealand)soporte.latam@cengage.com (Latin America) or suporte.brasil@cengage.com (Brazil).
- Cengage cannot provide refunds for purchases from bookstores or other third parties, such as AmazonĀ®, Barnes & NobleĀ®, and Follett.
During peak enrollment periods, refunds might take up to three weeks to be processed.
You can check the status of your case by signing into support.cengage.comlatinoamerica.cengage.com/soporte-latam/cengage.co.uk/contact/cengageasia.com/ProductSupportcengage.co.in/Contact_Uscengage.com.au/contact-ussupport.cengage.ca. For more help, contact Customer Support at 800.354.9706support.cengage.ca+44 (0)1264 332424+8610 8343 5158 (North Asia) or +65 6410 1206 (Southeast Asia)0120 684 13001300 790 853 (Australia) or 0800 449 725 (New Zealand)soporte.latam@cengage.com (Latin America) or suporte.brasil@cengage.com (Brazil). Have your case ID ready to provide during the call.