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Customer Care
If you ever have a question or a problem about how
to do something in WebAssign, please check the
Support
page for answers to the most common problems. For all other inquiries,
please see the information below. We will get back to you as quickly as possible.
 Phone Support
(800) 955-8275 (919) 829-8181
| Regular Business Hours |
Support Hours |
| 9am - 5pm ET |
M-F |
8am - 8pm ET |
Monday - Friday |
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2pm - 10pm ET |
Sunday |
 Email Support
Contact Us
| Regular Business Hours |
Support Hours |
| 9am - 5pm ET |
M-F |
8am - 11pm ET |
Monday - Thursday |
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8am - 6pm ET |
Friday |
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2pm - 6pm ET |
Saturday |
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2pm - 11pm ET |
Sunday |
Within the email hours listed here, we strive for a response within 4 hours.
Emails sent after the listed hours will receive a response within one business day.
 Contact Information
WebAssign
1730 Varsity Drive
Suite 200
Raleigh, NC 27606-5228
Fax: (919) 829-1516
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Headquarters:
Venture
4 building on Centennial Campus
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"The WebAssign staff is extremely responsive."
Martin Hubbe,
North Carolina State University
"[Others were] impressed that I got emails back
so quickly...Everyone at WebAssign has always replied promptly. Great
customer service!"
Bill Dawicke,
Milwaukee School of Engineering
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