LMS Troubleshooting Sometimes problems can occur with WebAssign and your Learning Management System. Blackboard ProblemsSometimes problems can occur with WebAssign and Blackboard®. Brightspace ProblemsSometimes problems can occur with WebAssign and Brightspace®. Canvas ProblemsSometimes problems can occur with WebAssign and Canvas™. Moodle ProblemsSometimes problems can occur with WebAssign and Moodle™. Sakai ProblemsSometimes problems can occur with WebAssign and Sakai®. Schoology ProblemsSometimes problems can occur with WebAssign and Schoology®. Added Wrong Cengage Product or Course in LMSWhen you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool. Links to WebAssign Courses or Activities Don't WorkWhen you click a link to a WebAssign course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity. Signed out of Moodle While Using Cengage ToolYou are signed out of Moodle™ when you try to add WebAssign activity links while using Google® Chrome™. Course Creation ErrorAn error message displays when you try to create a course. WebAssign Course is not in Your LMSAfter selecting Link to an existing course or section in your LMS, your WebAssign course does not display as an option. Cengage Listed Twice in LMS Content MarketWhen integrating a WebAssign course with your LMS, you see two versions of the Cengage tool listed in your LMS. General Error Message DisplaysA General Error message displays and the action you were attempting is not successful. Grade Sync ProblemsStudent grades in WebAssign do not sync to your LMS, or sync very slowly.